Privacy Policy  

At Elitelookz, operated by Clovent Partners Private Limited , safeguarding your privacy is a top priority. We are committed to protecting your personal information and handling it with responsibility, transparency, and care. Any information you share with us is collected and used solely to provide a secure and reliable shopping experience.  

In this policy, “we,” “our,” and “us” refer to Clovent Partners Private Limited , while “you,” “your,” and “users” refer to individuals who access or make purchases on Elitelookz. This policy explains how we collect, use, and manage your personal information. By continuing to use our website, you agree to these practices. If you do not agree with any part of this policy, we recommend discontinuing use of our platform.  

Information We Collect  

To enhance your browsing and shopping experience, we collect the following types of information:  

Personal Information:  

• Details such as your full name, phone number, and email address  
• Billing and shipping address information  
• Payment details required to process your orders  

Browsing and Interaction Data:  

• Your activity on our website, including past orders and preferences  
• Your interaction with product pages and displayed content  

Device and Technical Information:  

• IP address, browser type, and device specifications  
• Location data, where permission is granted  
• Usage insights to improve navigation and platform security  

Cookies and Tools:  

• Technologies that personalize your browsing experience  
• Features that help you discover relevant products more easily  

How We Use Your Information  

Your information is used for the following purposes:  

• Order Processing and Support: To complete transactions and address any queries  
• Personalized Experience: To improve recommendations and simplify navigation  
• Updates and Promotions: To send updates or promotional messages (only with your consent)  
• Security and Prevention: To detect and prevent fraudulent or unauthorized activity  
• Legal Compliance: To fulfill obligations under applicable laws  

Sharing Your Information  

We do not sell your personal data. However, your information may be shared with:  

• Trusted third-party service providers, such as shipping partners and payment processors  
• Legal authorities, when required by law or for fraud prevention  
• Business partners, when necessary for service delivery under strict confidentiality obligations  

Cookies and Tracking Technologies  

We use cookies, web beacons, and similar technologies to improve your browsing experience, analyze website traffic, and provide relevant content. You can manage or disable cookies through your browser settings.  

Data Storage and Security  

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss. These measures include secure servers, encryption protocols, and restricted access controls. However, no system is completely secure, and we cannot guarantee absolute protection of your information.  

Data Retention  

We retain your personal data for a period of 8 to 12 months after your last interaction with our website, unless a longer retention period is required for legal, tax, or regulatory purposes.  

Your Rights and Choices  

You have the following rights regarding your personal data:  

• Access or update your personal information  
• Request deletion of your data (subject to legal limitations)  
• Opt out of marketing communications  
• Disable cookies through your browser settings  

Children’s Privacy  

Our services are intended for individuals aged 18 years and above. We do not knowingly collect or process data from minors. If such information is identified, it will be promptly removed.  

Third-Party Links  

Our website may integrate with third-party payment gateways or financial service providers to facilitate secure transactions. We are not responsible for their content or privacy practices. We encourage you to review their policies before engaging with their services.  

Changes to This Privacy Policy  

We may update this Privacy Policy from time to time. Any changes will be reflected on this page. Continued use of our services after updates indicates your acceptance of the revised policy.  

Consent  

By using our website and services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.  

Contact Us  

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: cloventpartnerspvtltd5@gmail.com.